Policies
Refund & Cancellation Policies
Refunds: All purchases made on our website are final and non-refundable.
Cancellations: Provide a 24 hour notice if you need to change, reschedule, or cancel your appointment via email or phone:
info@floloholistic.com
(212)-600-0220
Membership Cancellation Policy: Memberships may be cancelled at any time with 30 days notice. No refunds for memberships after the month (membership period) has begun.
Late Cancel/No Show: $35 fee for each booked healing room service and $65 fee for practitioner based services (Acupuncture, Massage, Cupping Therapy and Facials).
Late Cancel/No Show (Prepaid Services): Your services will be lost and not usable in the future.
Late Arrivals: Receive a deduction of your service time and have the remaining amount of time duration left to use.