Skip to content

Policies

Refund & Cancellation Policies 

Refunds: All purchases made on our website are final and non-refundable.

Cancellations: Provide a 24 hour notice if you need to change, reschedule, or cancel your appointment or class via email or phone:
info@floloholistic.com 
(212)-600-0220 

Membership Cancellation Policy: Memberships may be cancelled at any time with 30 days notice. No refunds for memberships after the month (membership period) has begun. 
Late Cancel/No Show: $35 fee for each booked healing room service and $65 fee for practitioner based services (Acupuncture, Massage, Cupping Therapy and Facials). 

Late Cancel/No Show (Prepaid Services): Your services will be lost and not usable in the future.

Late Cancel/No Show (Classes): Drop-in classes, including discounted pricing options, will be lost and not usable in the future. These lost sessions are not eligible for refunds.

Late Arrivals: Receive a deduction of your service time and have the remaining amount of time duration left to use.



Back to top