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Policies

Refund & Cancellation Policies 

Refunds: All purchases are final and non-refundable. 

All sessions must be used within one year of purchase date.

Cancellations: Provide a 24 hour notice if you need to change, reschedule, or cancel your appointment or class via email or phone:
info@floloholistic.com 
(212)-600-0220 

Membership Cancellation Policy: Monthly Memberships may be cancelled at any time with 30 days notice. No refunds for memberships after the month or the membership period has begun. 
Late Cancel/No Show: $35 fee for each booked healing room service and $65 fee for practitioner based services (Acupuncture, Massage, Cupping Therapy and Facials). 

Late Cancel/No Show (Prepaid Services): Your services will be lost and not usable in the future.

Late Cancel/No Show (Classes): Drop-in classes, including discounted pricing options, will be lost and not usable in the future. These lost sessions are not eligible for refunds.

Late Arrivals: Receive a deduction of your service time and have the remaining amount of time duration left to use.



The Basics of Floating

This section explains what Floatation Therapy is and how its unique environment creates a state of profound relaxation. We'll look at the core principles of sensory deprivation and the crucial role of Epsom salts.

What is Floatation Therapy?


Floatation Therapy, or Floatation-REST (Reduced Environmental Stimulation Therapy), is a wellness practice where you float effortlessly in a special tank. This tank is designed to minimize all external sensory input, light, sound, and touch, allowing your mind and body to enter a deep state of relaxation and rejuvenation.


How Does It Work?


The therapy's effectiveness comes from its two foundational components: profound sensory deprivation and the unique properties of the water solution. The high concentration of Epsom salt (magnesium sulfate) creates incredible buoyancy, making you feel weightless. The water is heated to the exact temperature of your skin, blurring the lines between your body and the water. This combination creates a rare "pause" for your brain and nervous system.

The Elements of Stillness

Sound Proof

The tank is engineered to block external noise, eliminating auditory distractions.

Light Proof

Complete darkness gives your brain a rest from processing visual information.

Skin-Temperature Water

Heated to ~95°F, it erases the sensation of touch, enhancing sensory isolation.

Epsom Salt Buoyancy

Effortless floating removes the feeling of gravity, relaxing every muscle.

Explore the Benefits

Floatation therapy offers a wide spectrum of interconnected benefits. In this section, you can explore the positive impacts on physical health, mental well-being, and cognitive function. Use the tabs to navigate through the different categories and see the supporting science.

A Powerful Tool for Stress Reduction

Scientific research highlights float therapy's significant impact on stress. A meta-analysis of 27 studies found a large overall effect, suggesting it can be more effective than other common relaxation techniques.

Is Floatation Therapy Right For You?

Safety is paramount. While floating is safe for most healthy adults, there are important exceptions. This section provides an interactive checklist to help you determine if you should float, need to consult a doctor, or have common concerns that can be addressed.

Do NOT Float If... (Absolute Contraindications)

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  • You are under the influence of alcohol, drugs, or sedatives.
  • You have open wounds, new tattoos, or skin ulcers.
  • You have a contagious disease (e.g., gastroenteritis).
  • You have uncontrolled epilepsy, seizure disorders, or psychosis.
  • You have low blood pressure or kidney disease.
  • You have recently dyed your hair (wait 1 week/3 washes).

Consult a Doctor First If... (Precautions)

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  • You are pregnant (especially before the second trimester).
  • You have a heart condition or asthma.
  • You have known sensitivities to magnesium, sulfate, or pool disinfectants.
  • You have severe skin conditions like psoriasis or eczema.
  • You have spinal instability or are prone to ear infections.
  • You are taking medications that could be affected by deep relaxation or magnesium absorption.

Common Concerns (Mitigable)

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  • Claustrophobia: Many people with claustrophobia float successfully. You are in complete control. You can leave the pod lid open and the lights on until you feel comfortable. Many centers also offer larger float rooms or cabins.
  • Menstruation: This is generally permissible. Follow the same hygiene protocols you would for a public swimming pool.

The Float Journey

From preparing for your session to integrating the benefits afterward, understanding the process can enhance your experience. This section outlines the three key phases of your float journey.

1

Preparation

Avoid caffeine for 4 hours and have a light meal ~30 mins before. Don't shave or wax on the day of your float. Arrive early to relax and get oriented.

2

During Your Float

Shower first, then step in. You control the lid and lights. Float effortlessly for ~60 mins. Focus on your breath. It's normal to feel heightened awareness of your body at first.

3

Post-Float Integration

Emerge feeling calm and renewed. Shower again to rinse off salt. Hydrate and spend time in quiet reflection. The benefits of relaxation and clarity often last for days.